2025 Highlights
Highlighted AI projects
AI-powered mainframe modernization: Accelerating legacy system transformation
Despite rapid technological advancements, many large global enterprises in finance, manufacturing, logistics, and real estate still operate large-scale mainframe systems built decades ago using the COBOL programming language.
are still in operation globally
are still processed on
COBOL-based systems
are spent maintaining
legacy systems
Among over FPT’s 1,100 global clients, a significant portion, particularly Japanese enterprises, remains heavily dependent on legacy IT systems. The Japanese Ministry of Economy, Trade and Industry (METI) coined the term “2025 Digital Cliff” to warn of the severe threat to future economic competitiveness if enterprises fail to modernize their legacy IT systems in time.
To address these challenges, FPT provides a comprehensive end-to-end modernization suite, integrating strategic consultancy, implementation expertise, and specialized AI technologies. A standout in this portfolio is xMainframe, an AI and Generative AI-powered solution designed to analyze, interpret, and transform mainframe systems. xMainframe automates the analysis of legacy source code, reconstructs system logic through reverse engineering, identifies inter-application dependencies, and supports automated data extraction and reporting. xMainframe has been successfully deployed across numerous major enterprises. Most notably, for a leading Japanese steel manufacturer, FPT utilized xMainframe to analyze and consolidate over 6 million lines of legacy code, reducing manual workload by approximately 30% during the initial assessment phase.
To date, FPT’s legacy system modernization solutions have helped over 40 global enterprises, modernized more than 300 systems, and transformed over 200 million lines of source code, effectively unlocking the value of existing legacy systems while providing a flexible foundation for future digital transformation and AI integration.
empowered
effectively optimized
successfully transformed
AI-powered insurance automation: Enhancing operational efficiency and fraud prevention
The global insurance industry faces significant digital transformation challenges. As data volumes and claim frequencies surge, insurance fraud has become increasingly sophisticated, causing substantial financial losses and eroding customer trust. Beyond fraud risk management, insurers are under pressure to improve customer experience, shorten claim processing times, and accelerate time-to-market for new products. However, many organizations still rely on fragmented systems for core functions such as underwriting, policy issuance, and claim processing leading to operational complexity, high costs, and limited scalability.
One of FPT’s major clients, a global insurance giant with over 150 years of history, operations in over 30 countries, and a workforce of approximately 50,000 employees, faced these exact hurdles. For three consecutive years, this enterprise reported declining profit margins due to high operational costs in claims processing and policy management, compounded by a rise in fraudulent activities.
To address these pain points, FPT deployed iSuite, an end-to-end insurance platform that integrates all core business processes into a unified system. By leveraging AI, OCR (Optical Character Recognition), and Process Automation, the platform optimizes operations and enhances data analytics capabilities. iSuite features multiple functional modules supporting key activities within the insurance ecosystem, including:
- Insurance360 (I360): an automated underwriting and claims processing solution that standardizes data and accelerates case handling.
- AI Claim: an AI-driven system for automating claims processing and detecting fraud.
- AI Agent Digital Platform (AIDP): a platform that helps agents manage customers and optimize sales performance.
- Distribution System: a system for managing the agency network and automating commission mechanisms.
- Customer Super App: a user-centric mobile application for seamless policy management and convenient access to insurance services.
Following the implementation of the iSuite platform, the aforementioned global insurance group recorded significant improvements in operational efficiency:
At the same time, AI-driven data analytics models enable businesses to gain deeper insights into customer behavior and market trends, supporting the optimization of pricing strategies and cross-selling initiatives. As a result of these improvements, the company recorded revenue growth of up to 18% within one year of implementation, achieved a 3–5 percentage-point increase in profit margins, and reduced customer churn by approximately 1–2% thanks to enhanced service experience.
Through solutions like iSuite, FPT is progressively supporting insurers in modernizing core systems, optimizing operations, and unlocking data potential. This enables industry organizations to adapt swiftly to digitalization trends and leverage AI technologies to drive sustainable future growth.
